Download our Corporate Profile: Aroma Group Corporate Profile – Final 2016
Corporate Profile – Aroma Group
Lets start off with an introduction and overview of the Group and its key activities
- CEO’s Message
- Overview
- Other Areas of Investment
- Director’s Key Position in Industry
- Our Mission & Philosophy
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Greetings from Aroma Group of Companies…
It gives me great pleasure to say a few words about our esteemed group of companies, At Aroma Group of Companies (AGC). We are one of the leading players in our domain and take pride in our work. We have been fortunate to operate successfully in the field of Travel and other group of companies.
We have been active for over 35 years now and we have been providing professional. Over the years our Company has smoothly managed to fulfill the requirements of business groups on one hand and constantly generating rewarding job opportunities for the job seekers on the other. And it has been a case of ‘Right Man for the Right Job’ in more ways than one, always.
I and my team of professional staff are dedicated towards servicing our valuable clients and Companies, and helping them meet each other’s requirements and goals – short-term and long-term.
What’s more, our ultra-modern offices, our well-qualified team, our extensive database of professionals and our smart selection criteria, all contribute in making us the best in the Travel industry, a reason why our customers take pride in being associated with us. They know we will provide them with only the right Professional for the required assignment, whatever the constraint.
I am also grateful to Almighty Allah and all my team members, because without them this feat would not have been possible. Hope you all will continue to support us in our passion to change worlds.
At Aroma Group as a customer centric organization values your interest and thanks you for your valuable time. We assure you of our best services as always and we will strive to implement your suggestion.
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Operating since 1980, Aroma Group of Companies (AGC) is one of the largest travel business groups in Pakistan with stronghold in travel business along with other diversified businesses. AGC is an unconventional travel services provider with provides innovative and cost effective travel management solutions to the market! Our experience and proven business strategy combines excellence in client services, advanced technologies and global buying power to guarantee client-driven solutions. Our company is based on professional and experienced staff, with a nationwide representation. The Directors of the company are dedicated professionals of the industry and hold influential positions in some of the key travel and business regulatory authorities. They are supported by over 150 qualified and experienced industry professionals, which are well educated and have extensive exposures to various training courses and workshops.
Group Companies
AROMA TRAVEL SERVICE (PVT) LTD (Head Office in Karachi with Five sales outlet in different areas and having ()branches in major cities of Pakistan IATA APPROVED AGENCY AROMA AVIATION IATA APPROVED AGENCY AROMA ASSOCIATES MANPOWER MANAGEMENT CONSULTANTS AROMA INTERNATIONAL Passenger Sales Agent – P.I.A. AROMA EXPRESS LICENSED COURIER AROMA FUEL SERVICES OGDC LICENSED AROMA RENT A CAR & AUTO SERVICES KCDG – NATIONWIDE AL-SYED TRAVEL (PVT) LTD IATA APPROVED AGENCY AL-TAYABA TRAVEL IATA APPROVED AGENCY -
Other Areas of Investment: While the group specializes in travel, it has a diversified investment portfolios:-
- Property Assets: The group has nationwide Investments in various properties. The net worth of company assets is around $ 7 Million at current market value.
- Farm Houses: Aroma owns a poultry farm Known as Super spread across 50 acre and Vegetable farm of 10 acre
- Other Assets & Investments: The group has direct investments amounting to nearly $ 1 Million in Pharmaceutical and electronics Industry.
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- The Group Chairman, Mohammad Naeem Sharif, has been elected twice as the Chairman of Travel Agents Association of Pakistan (TAAP). He was also elected as a Managing Committee member of Karachi Chamber of Commerce & Industry (KCCI). Currently, he is elected as a member to the Executive Committee of the TAAP, and Executive team of KCCI and chairing the Foreign Diplomatic Sub Committee of KCCI.
- The Group Chief Executive, Muhammad Nadeem Sharif, has been elected thrice as a Chairman of TAAP. He has also served as a Chairman of Umrah & Hajj Committee of TAAP for the years 04/05, 07/08, 09/11, 12/13, which overseas more than 400,000 passengers for Umrah & Hajj Visas on an annual basis. He is currently in the Executive Committee of TAAP.
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Our Mission: is to exceed our client’s expectations and earn their loyalty. We will accomplish this by providing the highest level of customer service and competitive prices ensuring that our quality and growth goals and met.
Philosophy: We, understands the challenges of the modern tourism industry and knows that planning, developing and adapting destination resources to the evolving needs of the market is the key to success. We take all trends in tourism business into consideration, invest in new infrastructure and offer both leisure and business travel solutions through state of the art technology. In this way we can keep up with all new market demands and secure the future of our company as well.
Now lets have a look at some of the key Business activities and services offered by the Group
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Ovewview: Group Travel Trade Business Activities
Aroma group was established in 1980. It now stands as one of the leading group, handling a major portion of almost all airline and related business originating from Pakistan. Services of our travel companies consist of the following:
Airline Ticketing Hajj & Umrah Organizer Tour Operators Business travel center Corporate Tour Management Islamic Tourism Overseas Migration Consultancy Tourism Promoter (Inbound/Outbound) Manpower Management Destination Management Conference Management Fuel Servicing & Trading 24 Hours assistance Global assistance Holiday packages& Leisure products Worldwide hotel reservations Worldwide car hire reservations Rent A Car Network in Pakistan Train tickets Charter flights and private jets Cruises Travel insurance Medical travel and spas Incentive travel consultancy Study travel Airport meet and assistance, VIP lounge Credit terms for Corporate Customer Relationship Management -
Aroma Corporate Travel Management
We have invested in our staff and systems that allow us to provide an unparalleled corporate travel services. Our experienced Travel Consultants offer a one-stop-shop for all your corporate travel needs including:
- Best fare guarantee on airfares
- Accommodation
- Ground transportation
- Travel insurance
- Visas
Through our Global affiliations we guarantee you the best possible rates and savings on your business travel spend. Aroma also offers a range of services that add value to your travel management experience:
- Comprehensive and fully integrated travel booking platform across a range of products
- Dedicated and personalized travel support team
- Specific seat reservations for Business and first Class travel
- In-house E-ticketing for fast and efficient travel
- 24-hour after Hours emergency contact
Our valuable corporate clientage includes various government ministries, international development agencies, multinationals and national companies, pharmaceutical companies, industrialists, traders and businessmen. In Corporate Travel Business – we focus on keeping financial management Happy, the travelers Happy and the administrative staff Happy.
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Aroma Holidays
Planning a quick gateway or a Family Vacation? Let holiday expert help you. Our customer service staff is well equipped with the knowledge and the tools to help you get the right holiday products; at a price that suits your BUDGET.
We have an ability to create a customized tailored package across the Globe. Our strong relationships with global stakeholders enable us to offer you great savings on your holidays travel.
Aroma Holidays specializes in providing our corporate and leisure clients with exceptional value holidays. From worldwide tours to weekend breaks, our extensive global alliances with airlines, accommodation, transportation and insurance providers means great value for money on all your personal travel needs.
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Meeting Incentive Conference Events
Aroma Holidays organizes events, finding the most suitable destinations for your group; from Sin City Las Vegas to the wonderful beach in Rio or maybe the fascinating city of Santiago, Chile. Our team will manage corporate attendance to tradeshows, conferences or any events. Just provide us with the information and we will arrange all accommodation, transportation or any other requests you may have.
INCENTIVE: Is there a better way to reward someone important for your business or an excellent employee than a wonderful trip to a beautiful destination? We do offer amazing getaways that will last a lifetime; and you don’t have to worry about a thing. We’ll do it all. That’s our job.
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Aroma Visa Services
Aroma Visa Services is our specialized division that provides the worldwide visa facilitation. We have a team of well informed & well connected visa service agents, who will guide you through the whole process of acquiring visas of any country around the world. We offer end to end visa services for travelers to countries all around the globe. We are the authorized as a visa drop box agent for several foreign missions namely Malaysian, Thai and Saudi Arabia Visa. The department’s top three application count for last year was:-
Malaysian Consulate 9,300 visa applications Thai Consulate 4,200 visa applicants Saudi Consulate 2,700 visa applications (business, visit & family visit visa only) -
Aroma Rent A Car
We have a rapidly expanding Rent-a-Car division which caters to both, corporate clients and walk-in customers. Our fleet has a range of vehicles to suit your needs and our long-term renting contracts are cost efficient. Currently, our nationwide and overseas network is available to our clientele, which comprises of all types of passenger vehicle.
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Aroma Online (Aroma Web Portal Services)
Travel Technology Adaptation – We have recently embarked on automating our front-mid-back office processes using best-in-class web 2.0 travel technology applications. This technology enables us to connect with our travel suppliers using XML interfaces and allows to better manage our workflows while offering ultimate convenience to our customers.
Aroma online is our prime division that will offer online travel solutions to all market segments precisely. A comprehensive support of call center will allow our customer nationwide support and assistance.
Aroma Online is a one stop solution for online travel requirements. The best match the aspirations of any travel booker who is looking for solution, booking and assistance to finalize a travel transaction.
As our customer, you will have significant advantages over orders, due to our modern approach, secure and flexible solutions, professional staff and extended experience in travel market.
We will provide patented savings maximization solutions via our travel analytics consulting practice, extending spend management services to travel buyers all over the Pakistan. We have a complete capability model with execution in place for online travel solutions. We believe, the keys to succeed in online travel solutions are quick adaptability, rapid execution & a lot of high end expertise to meet the ever changing business climate and adjusting our response for our clients.
In addition to more Travel service outlets, we are in the process of launching a 24/7 customer call center that will further extend our customer reach across the country.
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Aroma Religious Tourism Services
Our aim is to have the honor of serving visitors of the HOLY places, and to spare no effort to assist them to have a comfortable and safe religious Journey. Aroma Group is one of the largest Hajj group organizers in the country, handling over 700 Hajji every year.
A pilgrimage is a SPRITUAL journey to which the pilgrim joyfully responds “yes” to Allah invitation. The pilgrim must embark on this journey with religious anticipation, willingness to temporarily separate him or herself from the world.
We pride ourselves in being specialists in the fields of Hajj and Umrah. We believe we are different from others. Our main difference is that we genuinely endeavor to keep our promises and strictly comply with and respect our pledges.
In addition we firmly believe and are clearly able to express the fact that our primary objective in this business is to serve the guests of Allah, not profit.
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Accreditations & Memberships
Aroma is a member and/or accredited by the following bodies:
- IATA International Air Transport Association
- KCCI Karachi Chamber of Commerce & Industry
- PSA Pakistan International Airline
- TAAP Travel Agent Association of Pakistan
- POEPA Pakistan Overseas Employment Promoters Association
- OGDC Oil & Gas Development Company
- KCDG Karachi City District Government