Please go through the Terms and Conditions of our packages for Hajj 2018, payment policy and refund policy before making your bookings!
Important Points to Remember:
- No balloting. All bookings to be made strictly on first come first serve basis.
- Limited packages based on Hajj quota approved by the Ministry of Religious Affairs.
- Provision of all necessary documents for completion of Hajj application form and Visa process is mandatory.
- Hajj draft is required by Mualim and transportation.
- Economy class Return Ticket (Karachi to Karachi).
- Fares are subject to change.
- Any increase in Air Fare will be covered by Hajji.
- Request for change in port of Departure (Karachi) or port of Arrival (Karachi) may result in air fare difference as per airline policy. This change is also subject to airline approval and seat availability.
- Package dates are subject to availability of seats from Airline.
- Hotel accommodation will be based on package selection in Makkah and Medina.
- All ground transfers i.e. Airport to Hotel, Mina to Arafat, Makkah to Medina and Airport are arranged through Naqaba (Saudi Govt).
- Ziarat in Makkah and Medina (with guide) is subject to local conditions and package dates.
- Ziarat is may not available for short packages (dependent on package dates).
- Mufti Sahab’s availability in Makkah / Azizia is dependent upon Mufti Sahab’s arrival in Makkah
- Hotel bookings are made according to Hijri calendar of Saudi Arabia.
- Tentative schedule and hotel stay in Makkah / Madinah / Aziza may change according to Hijri Calendar of Saudi Arabia
- All movement between the Holy Cities is strictly contingent upon Saudi Governments approval.
- Issuance of Hajj Visa is strictly dependent on Ministry of Religious Affairs and Saudi Consulate.
- Aroma will only be responsible for completing formalities with reference to MOH (Ministry of Hajj) and will not be responsible for any delay or non-issuance of Hajj Visa.
- According to recent regulations, the Saudi Govt. will charge an additional SAR: 2,000/- to those pilgrims/applicants who have performed Hajj in past 03 Years.
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Important Notes:
- If the number of days of stay in Makkah & Medina are reduced for any reason the package price will remain the same.
- Any change in Moon Sighting may result in schedule changes as per Saudi Law. This may lead to an Increase or Decrease of stay in Makkah, Madinah or Azizia.
- Stay in Azizia will be on sharing basis, with a maximum of 5-6 persons per room in an apartment building.
- Request for separate room in Azizia at an additional cost is subject to availability.
- Rooms in Five & Four Star Hotels in Makkah and Medina have the following bedding setup:
- DBL – Two proper beds or one double bed in a room.
- TPL – Two proper beds plus one Sofa cum Bed / Extra Bed.
- QUAD – Two proper beds plus one Sofa cum Bed and one extra or two extra beds.
What extra bed looks like during Hajj
What extra bed looks like during Hajj
- Rooms once booked, cannot be canceled. They can only be transferred to another customer (if possible) at a price acceptable to the new buyers.. Any price difference will be covered by the original customer.
- All Itineraries / timelines and extra facilities like, separate tent in Mina, Private transport during Hajj days and separate bathrooms are strictly subject to Saudi Arabia Govt. approvals.
- No shuttle service will be provided after 6th Zil-Hajj due to heavy traffic congestion.
- Any person who has performed Hajj during the last seven years will not be eligible to perform Hajj in 2018 under Government Hajj Scheme and last five years for Private Hajj Scheme. This restriction will not apply to mahram of a lady. However, Haj-e-Badal can only be performed through Private Hajj scheme. In this regard, the repeater(s) will have to pay the additional taxes levied, if any, by the Saudi Authorities prior to their departure for Hajj. (According to Part 8 sub section (VII) Hajj Policy 2017, Govt of Pakistan).
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PAYMENT TERMS – HAJJ 2018:
- 50% payment of Package to be made at the time of booking. Remaining amount must be paid within one month.
- Payment to be made by Pay Order, Demand Draft or Cross Cheque.
- Request to change itinerary may result in change of Package Price and strictly subject to availability of rooms and flight.
- In-case, initial bookings / payment are made through a sub-agent, it is the responsibility of the Hajji/applicant to ensure that they have not paid more than the published price. Kindly confirm the actual price of package from Aroma’s team.
- In case of changes in the exchange rate of Saudi Riyal, the difference will be covered by Hajji on their remaining balance payment.
- Rate of Exchange as on 26 Mar8 April 2018: 1 SAR = Rs 31
- The rates of exchange as on the date of payment will be applicable. If rate of exchange increases between time of deposit payment and the time of final payment, new rate of exchange will be applicable on the remaining amount.
REFUND POLICY – HAJJ 2018:
- After submission of Hajj Application Form to the Ministry of Religious Affairs, complete package amount will be non-refundable
- Before the submission of Hajj Application Form, 10% of package amount will be deducted.
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